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User Groups

Communicate and Collaborate with other BudgetLink Community users

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Within these User Groups you can discuss the software and provide feedback. You can also have discussions about the features of the software and how to use it in the best way possible.

 



 

 

 

 

 

 

 

 

FAQ

Find answers to most Frequently Asked Questions

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  • Cut to the chase, how much does it cost?

     Answer
    BudgetLink Community is free-of-charge to WA based not-for-profit organisations for a period of 18 months, after which time a small annual subscription fee of approx. $75 will apply. For all other organisations the software loads with a free 1 month trial, after which time a $675 annual subscription fee will apply.
  • We’re only quite small, is BudgetLink Community suited to small organisations?

     Answer
    One of the major design features of BudgetLink Community is its flexibility and scalability. It can certainly benefit larger organisations, however it has been specifically designed to be an all-in-one financial management tool for small-to-medium community organisations. It is particularly suited to organisations who use off-the-shelf accounting software. It connects directly to that software, providing an extremely efficient mechanism for financial modelling and budgeting and combining that with ‘actual’ transaction data to produce full financial reports, including Board packs. All from the one system. No need to cut and paste ‘actuals’ into budget spreadsheets; BudgetLink Community automates all that for you, reducing workload by hours per month and greatly reducing the risk of inaccuracy.
  • We don’t have a full-time accountant in our team, do you have to understand technical issues to use the software?

     Answer
    You do not need to have any level of technical accounting knowledge to use the software. BudgetLink Community is designed to be intuitive, so that managers and support staff could just as easily build a budget as an accountant could. To make the most of the software you will need knowledge of your organisation’s activities and specifically the logic behind your income and expenditure. This is just real-world knowledge of what you do, nothing technical in nature. As with all software, you will need a little patience to get to know how to use the various input options, and to build confidence in your capacity to convert all your knowledge into budgets and onto reports. 
  • We have been asked to provide a price for services we used to get grant funding for; can BudgetLink Community help in the regard?

     Answer
    The software was borne out of an obvious need in the sector for assistance in the new costing and pricing environment. The design of the software is such that a user can “build” a budget for a particular program or service from base logic (how many employees will we need at what rate? What direct costs will we incur? What clients will we support etc? And then associate the resultant costing model with service outputs to ascertain unit cost, apply income at prescribed margins etc. Further, as BudgetLink Community allows the user to fine-tune logic before settling on a final Budget, the required price of a program or service is built on solid, real-world, financial logic.
  • I understand the software uses Microsoft Excel as its base. Do you have to be able to use spreadsheets at a high level to use the software?

     Answer
    Definitely not. In fact you don’t really even notice you’re in a spreadsheet environment. It’s true the software sits within Excel, but that is really just the user interface. The real number crunching is happening behind the scenes with all the data held in Microsoft Access databases. There is no use of spreadsheet jargon, no need to create manual spreadsheets, and best of all, you never have to worry about that dodgy formula in cell F125 that no one really ever understood.
  • Does the software respond to the new ‘Person-centred-care’ funding models and the upcoming NDIS requirements?

     Answer
    Not specifically, however the software design mirrors the National Costing and Pricing Framework for Disability Services, produced by Curtain University’s ‘Not-for-profit Initiative’ on behalf of National Disability Services. This framework is seen as the benchmark for the new costing and pricing methods and practices being developed in the sector across Australia. Much of the terminology and processes within the software are taken from this work. To that extent, we believe the software is already consistent with the overall recommended approach to costing and pricing and therefore generally consistent with ‘person-centre-care’ funding models. We have also tried to design in flexibility, so that as the NDIS settles, the software will be able to accommodate changes. We thank Curtain University for allowing us access to this important work prior to it being made publicly available.
  • Is that it? Will the Software be improved after consultation with the sector?

     Answer
    Whilst the software is the outcome of more than two years’ solid work and potentially too much red wine, we are really only just beginning. We recognise that the software will need to continue to evolve and respond to sector feedback. We certainly accept we will not have got it totally right the first time around, and we will need the sector to help us by providing the constructive criticism we need to keep improving the software. We encourage as many people as possible to download and trial the software. You can do this quite simply from this web site and without the need to necessarily connect to any of your own data (although that option is available as well).  As you might have noticed from the first question, it is free-of-charge for at least 1 month to all users (18 months if you are based in WA), so there is no cost burden.
  • Can we get support and training in using the software?

     Answer
    The methods for accessing support are shown in the help screen within the software. Basically, the developer, Accounting Addons, will provide support for basic installation and data connection. The project manager, Crunch Consulting, will provide support on using the software and how it might be applied to individual organisations and specific circumstances. The best way to get this support is to make contact via this web site (‘Contact Us’ section) or join the User Group, again via this web site. In addition, for WA based users, a series of free training workshops will also occur in the months following launch.

 

 

 

 

Contact Us

Need support or would like to ask a question?

For software install support: Click Here

For software usage support: Click Here